Frequently Asked Questions
We ask that you keep your party to a total of 4 guest.
You do not need to bring anything other than you! We will help you with everything.
We accept walk-ins Monday thru Friday 9:30-5:30, on Saturdays we do recommend making an appointment. We will take walk-ins by availability on Saturdays.
We do not offer alterations in our store however we can offer alteration businesses that other brides have used in various locations. We are not responsible for any alterations as they are not affiliated with us.
Guests who have scheduled their appointment are guaranteed to have a fitting room. Walk-ins will be by availability.
You will have your own personal consultant for you throughout the entire appointment.
Typically, bridal gowns can take between 4 to 6 months to arrive. If you’re customizing your gown, allow at least 8 months for delivery. Mother of the bride gowns and bridesmaid dresses usually take around 3 months. We will do everything possible to ensure your gown arrives in time for your wedding day. If you have concerns about shipping dates, please give us a call, and we’ll discuss your options.
We can not offer returns on any of our merchandise everything is made to order and is final sale.
All sales are final and we are not responsible for any outside measurements.
We have gowns for every budget - most gowns fall between $1000 and $2500. We also have discontinued gowns which can be 40% - 65% off. During your visit, let your consultant know your budget so that they may help guide you to the best options for you.