Frequently Asked Questions

How many people are allowed at my appointment?

We ask that you keep your party to a total of 4 guest.

What do I need to bring to my appointment?

You do not need to bring anything other than you! We will help you with everything.

Do you require an appointment?

We accept walk-ins Monday thru Friday 9:30-5:30, on Saturdays we do recommend making an appointment. We will take walk-ins by availability on Saturdays.

Do you do alterations?

We do not offer alterations in our store however we can offer alteration businesses that other brides have used in various locations. We are not responsible for any alterations as they are not affiliated with us.

What if I do not schedule an appointment?

Guests who have scheduled their appointment are guaranteed to have a fitting room. Walk-ins will be by availability.

Will I get one on one help?

You will have your own personal consultant for you throughout the entire appointment.

COVID Regulations

We are asking that you limit the number of people you bring with you and only have a total of 4 at each party. You are not required to wear a mask but if you would like to you can. We sanitize each room before and after each appointment. We have hand sanitizer available at any time. We also ask that your party come in and sit down and the bride and the consultant be the only ones walking around to try and keep down on the traffic.

Do you accept returns on any merchandise?

We can not offer returns on any of our merchandise everything is made to order and is final sale.

Sales Policy

All sales are final and we are not responsible for any outside measurements.

What Price Should I Expect to Pay?

We have gowns for every budget - most gowns fall between $1000 and $2500. We also have discontinued gowns which can be 40% - 65% off. During your visit, let your consultant know your budget so that they may help guide you to the best options for you.