Frequently Asked Questions

We ask that you keep your party to a total of 4 guest.

You do not need to bring anything other than you! We will help you with everything.

We accept walk-ins Monday thru Friday 9:30-5:30, on Saturdays we do recommend making an appointment. We will take walk-ins by availability on Saturdays.

We do not offer alterations in our store however we can offer alteration businesses that other brides have used in various locations. We are not responsible for any alterations as they are not affiliated with us.

Guests who have scheduled their appointment are guaranteed to have a fitting room. Walk-ins will be by availability.

You will have your own personal consultant for you throughout the entire appointment.

Typically, bridal gowns can take between 4 to 6 months to arrive. If you’re customizing your gown, allow at least 8 months for delivery. Mother of the bride gowns and bridesmaid dresses usually take around 3 months. We will do everything possible to ensure your gown arrives in time for your wedding day. If you have concerns about shipping dates, please give us a call, and we’ll discuss your options. 

We can not offer returns on any of our merchandise everything is made to order and is final sale.

All sales are final and we are not responsible for any outside measurements.

We offer bridal gowns to suit every budget, with most priced between $1,200 and $3,000. You'll also find a selection of discontinued styles at 40% to 65% off. Our collection of mother’s gowns typically ranges from $400 to $900, and we have discounted options available at 40% off or more. Be sure to share your budget with your consultant during your visit—they’ll help you find the perfect gowns within your price range.